Criminal cases in the UAE

Fraud Complaint in the UAE: First Steps

How to preserve transaction records and organise a fraud complaint without escalating the dispute or losing useful evidence.

Short answer

After discovering suspected fraud, preserve the transaction trail, communications, account details, and chronology before using the appropriate official channel.

What to do next

  • Secure original payment and communication records.
  • Write down the amount, dates, account details, and sequence of events.
  • Avoid further transfers, threats, public accusations, or alteration of files.

Information and documents that may help

  • Payment confirmations and bank records.
  • Messages, advertisements, agreements, and account identifiers.
  • A dated summary of the suspected loss.

Frequently asked questions

What records may be useful?

Payment records, original communications, advertisements, agreements, account details, and a clear chronology may help explain the issue.

Should I send more money to recover the loss?

Avoid further payments or promises until the situation has been reviewed through an appropriate channel.

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